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At Tcare, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services, visit our website, or communicate with us. By using our services, you agree to the terms of this Privacy Policy.
We may collect the following types of information:
Full name
Email address
Phone number
Residential address
Date of birth (for age-specific services)
Skin type or conditions
Allergies and sensitivities
Medical history relevant to treatments
Appointment history
Payment and billing details (processed via secure third-party providers)
Feedback and reviews
IP address
Browser type and version
Device type and operating system
Cookies and browsing behavior (only with user consent)
Your information is used for:
Booking appointments and providing personalized treatments
Communicating confirmations, reminders, or aftercare instructions
Ensuring your safety during medical or cosmetic procedures
Internal analysis to improve services and client experience
Sending promotional messages (only with your explicit consent)
Complying with legal or regulatory obligations
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
All data is stored securely on password-protected systems and/or trusted third-party platforms.
Paper forms (if any) are stored in locked cabinets and securely shredded when no longer needed.
Staff are trained in privacy protocols and only access your data when necessary.
We do not sell, rent, or trade your personal information.
Your information may only be shared in the following circumstances:
With trusted third-party service providers (e.g., SMS/email services, payment processors) for the sole purpose of assisting us in delivering our services
If required by law or regulation (e.g., health inspection or legal requests)
With your explicit consent for marketing purposes or testimonials
We may use your contact information to:
Send appointment reminders, updates, and aftercare tips
Notify you about special offers, new treatments, or seasonal promotions
Share updates via email, SMS, or social media (if you opted in)
You can opt out anytime by contacting us or clicking “unsubscribe” in any marketing email.
We may use cookies to improve your browsing experience on our website.
Cookies help us analyze traffic, remember preferences, and enhance functionality.
You can manage or disable cookies through your browser settings.
You have the right to:
Access the personal information we hold about you
Request correction of any inaccurate or outdated information
Request deletion of your information (subject to legal limitations)
Withdraw consent for marketing communication at any time
To exercise any of these rights, please contact us directly.
Our website or online booking platforms may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
We may update this Privacy Policy occasionally to reflect changes in our services or legal obligations. Updates will be posted on our website with the revised “Effective Date.”
For questions about this Privacy Policy or to make a data request, please contact:
📍 Tcare
49 Gidgee Street, Cabramatta 2166
📞 0419 252 893
✉️ info@utakecare.com.au